October 9, 2019
Sales and Marketing

How to Take Control of the Sales and Marketing Cycle

Are you in control of your sales and marketing cycle? Learn how to improve your sales cycle efficiency and reduce marketing expenses.
October 3, 2019
Improvement Opportunities

How to Find Improvement Opportunities

Once you've implemented lean thinking and a value stream map, what's the next step? Learn how to put it all together to select improvement opportunities.
September 12, 2019
7 Quality Tools

What Quality Tools Are Used for Process Improvement?

There are seven common Quality Tools that are used to understand and improve processes during a process improvement event.
July 23, 2019
Optimize Ecommerce

5 Effective Ways to Optimize Your Ecommerce Checkout Process

When the customer has finally decided on the color of the dress and the size of their new shoes, it will be up to your Ecommerce checkout page to seal the deal. So naturally, this is the crucial point in the shopping journey that can either close the sale, or inflate your cart abandonment rate if it’s not optimized properly. Organizing and optimizing the checkout process should be one of your key objectives if your goal is to build a competitive advantage, and remain relevant in the hearts and minds of your customers.
May 22, 2019
Business Process

Benefits of Business Process Re-engineering

Project teams and internal company departments sometimes rely too heavily on existing processes and ERP (Enterprise Resource Planning) systems to get them through the day. No matter the scale of your business or the ERP software you use on a daily basis, the benefits of business process reengineering should be something to consider.
January 28, 2019
BPM

Does Your End-To-End Process Design Deliver Your Vision?

How can your end-to-end process design stack up to deliver your vision? Learn about the four core areas of your end-to-end process and how to improve them.
April 18, 2012

What Policies and Procedures Lessons Can You Learn from the IRS?

Not only is tax preparation exceedingly time consuming -- it's confusing and frustrating. Sound familiar? Are any of your company policies and procedures frustrating and confusing?