Improve Business Processes

It’s no secret that brick-and-mortar retailers have been suffering in the past few years due to majority of consumers transitioning to online shopping. Ecommerce is different from traditional retailing. In order to survive as a retailer, it’s important to invest in the right assets that can help fuel your business’ growth.  What are the advantages […]

Revenue management helps increase revenue when the demand for products in high-priced markets are higher than the supply. This means that when a customer comes into a store and sees a product that they want, but is priced too high for their budget, they may be willing to pay more if the store uses revenue […]

Your main goal as a call center employer should be to make the work lives of your call center employees as positive and uplifting as possible. After all, we spend the majority of our waking hours at work. If we’re not happy at work, that spills over into our regular lives, but can also have […]

Lean is a journey. If you’re like most companies, your lean journey starts in manufacturing with something simple like a 5-S program and then moves on to more difficult lean tools like analyzing your value streams and then eventually reorganizing your whole supply chain. This is all great stuff but when are you done? What […]

A process audit is focused on determining process effectiveness and the ability to achieve planned results. Do you know what questions are used for these?

Don’t go into long explanations or try to dispense too much information. Complexity is an enemy of consistency and quality.

A lean competitive advantage comes from mastering lean.

Business process management (BPM) uses the process approach to achieve planned results and your strategic vision. Does your company do this effectively?

Even though external influencing factors are improving for manufacturing, successful companies are constantly looking for ways to refine the production process. Manufacturers can increase efficiency even more this year. What does continuous improvement mean in manufacturing?