Tech Support Receiving Log Template
The Tech Support Receiving Log Template includes asset description, asset type, serial number, vendor ID, and more. Tech Support should log Information Technology assets in the “Received” section of ITAM102-3 TECH SUPPORT RECEIVING LOG as they are received. Tech Support should indicate acceptance of Information Technology assets by:
- Signing and dating the Tech Support Receiving Log on the “Accepted” line (Tech Support should retain Receiving Logs on Information Technology assets for as long as those assets are in service);
- Placing a control tag, or asset ID tag, on larger assets (PC’s, monitors, keyboards, etc.); and
- Forwarding the packing slip or invoice to the Purchasing Manager for payment.
The Tech Support Manager is responsible for logging, testing, accepting, installing, maintaining, and preparing for disposal of Information Technology assets. Tech Support is responsible for ordering and receiving software via the extranet. Tech Support is also responsible for updating the Information Technology Asset Inventory when any changes to Information Technology assets have been made.
Tech Support Receiving Log Template Details
Format: Microsoft Word 2013 (.docx)
Manual: IT Policies and Procedures Templates
Category: IT Asset Management
Procedure: IT Asset Management Procedure ITAM102