Customer Communication Plan AS9100 Template | AS1070-1

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AS9100 Customer Communication Plan Template Word


The AS9100 Customer Communication Plan Template Word is a comprehensive tool designed to help businesses in the aerospace industry create effective communication plans with their customers. This template is specifically tailored to meet the requirements of AS9100, a quality management standard for the aerospace industry.

The template includes a range of customizable sections that cover all aspects of customer communication, including communication objectives, channels, frequency, and feedback mechanisms. It also includes a section on risk management, which helps businesses identify potential communication risks and develop strategies to mitigate them.

Using this template can help businesses improve their customer communication processes, which can lead to increased customer satisfaction, improved relationships, and ultimately, increased revenue. By having a clear and effective communication plan in place, businesses can ensure that their customers are informed and engaged throughout the entire product or service lifecycle.

The AS9100 Customer Communication Plan Template Word is easy to use and can be customized to meet the specific needs of any business. It is available for immediate download and comes with a comprehensive user guide to help businesses get started.

Overall, the AS9100 Customer Communication Plan Template Word is an essential tool for any business operating in the aerospace industry. It provides a structured approach to customer communication that can help businesses improve their processes, reduce risk, and ultimately, achieve greater success.

>Customer Communication Plan AS Template

The Sales Manager should prepare a specific customer communication plan for each customer, using the Customer Communication Plan AS Template as a guide. Each Aerospace Customer Communication Plan should, at a minimum, consist of:

  • The initial contact, where information about the customer and its requirements should be obtained;
  • Entering customer information in the customer database;
  • Maintaining ongoing communication with the customer while preparing the company’s bid (proposal);
  • Maintaining an appropriate level of ongoing communication with the customer after the competitive bidding is concluded;
  • Maintaining post-sale relations with the customer; and
  • Periodic analysis/review of the customer database, to ensure the accuracy and timeliness of customer

AS1070-1 CUSTOMER COMMUNICATION PLAN covers contact information, target audience, method of delivery, frequency, and more. The Sales Manager should initiate contact with the customer and serve as the primary point of contact for the customer through its acceptance/rejection of the company’s bid (proposal). Once a customer purchases, leases, or contracts for the company’s products/services, a customer service rep (CSR) should be assigned to that customer. The assigned CSR should handle all post-sale communication with the customer.

Customer Communication PlanCustomer Communication Plan AS Template Details

Pages: 03
Words: 102
Format: Microsoft Word 2013 (.docx)
Language: English
Manual: Aerospace
Procedure: Customer Communication Procedure AS9100 AS1070
Type: Sheet

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