July 15, 2020
A weak starting point can hurt employee usability and introduce confusion and user-error. Do you know why else you should write new policies and procedures?
February 16, 2020
Don't just write about your tasks, learn how to Get results from your procedures.
September 30, 2019
Keeping certain concepts in the forefront ?? like change and appropriateness of language, among others ?? helps you craft the sort of policies and procedures manual that meets or exceeds everyone's needs.