April 10, 2022
SIPOC process map

What is the Purpose of a Process Map?

Process maps visually describe the flow of activities of a process and are not limited to a single business department or function.
January 24, 2021
Lean VSM Process Mapping

What is the Goal of Value Stream Map Analysis?

How can you use a value stream map so you can begin to propose possible solutions?
October 23, 2019
IT Standards

What Is ITIL Information Technology Infrastructure Library?

Pass the ITIL?? V3 foundation exam and you will get a free lapel pin.