managing

I once witnessed a novice manager’s development, and it was very successful. This person managed to avoid almost all the typical mistakes of novice managers. Analyzing the situation, I realized: this happened not only because he is a great guy, possessing all the right qualities and skills of a good manager, but also because the […]

There are three major costs associated with every document management system: (a) hard costs; (b) soft costs; and (c) opportunity costs. How do you get those under control?