May 14, 2021

How Do You Make a Client Feel Special?

Finding clients who want to work for you long-term can often be challenging. That is especially true if your line of work is filled with other businesses offering similar services to yours. Even if you’re offering innovative services or products, treating clients professionally should always be your imperative. How do you make a client feel special?
May 3, 2021

Why are Customer Reviews Important for a Business?

Managing a shipping business properly and delivering packages in a timely fashion will always reflect well with your clients. Given how important web-based reviews and word of mouth have become in recent years, positive reviews and testimonials have also become crucial for success. Why are Customer Reviews Important for a Business?
April 25, 2021

What are Some Examples of Effective Communication?

If you ask 100 quality managers about the most important tool, you'll get more than 100 answers and communication is likely not on the top of any list.
December 16, 2020

How Do You Measure the Effectiveness of Remote Working?

The outbreak of the COVID-19 pandemic sent millions of people from working in an office to working remotely. This sudden shift left team managers, leaders, and business owners confused and worried about keeping the business up and running. This explains the sudden need for innovative KPI solutions with leading indicators for measuring organizational success, which begs the question: how do you measure the effectiveness of remote working?
August 12, 2019

Why Use Templates for Policies Procedures?

What are the unique features of Bizmanualz templates such as references to regulations, an ISO 9001 conforming format, or a PDCA structure?
August 5, 2019

How to Empower Employees to Make Decisions

Learn how to improve employee communications, reduce training time, increase productivity, and improve morale.