customer's requirements

While having an established process is important, you should use situational information to deal with non-conformances and other problems on a case-by-case basis.

Excellent customer experience is a vital part of any online shopping scenario. The success of your online business depends hugely on meeting your customers’ expectations. Still, before you can make satisfying them your primary goal, you need to understand what exactly they want in the first place. What do customers expect from your online store?

ISO 9001 Makes Your Company More Competitive in a number of ways. It helps increase Customer satisfaction, reduce costs, add value, and improve morale. Learn more now.

To get customer requirements, you just have to ask. If only it was that easy…