Whether it’s due to cyberattacks, fires, floods, or other forms of disruption, all call centers experience issues at some point. What is a call center business continuity plan (BCP)?
There are many types of software you can use, but what software do you need to run a business? Learn about essential business software tools you can use to help your company grow.
The answer to disaster management planning is to have a disaster plan in place before a disaster. Easily editable word templates make this process easier.