December 10, 2018
Emotional Phases

Dealing with the Five Emotional Phases of Change

When you start to communicate change and improvement throughout your organization, you will take your stakeholders through five phases or states of mind.
October 10, 2016

What Are 7 Ways to Facilitate Change Within Your Organization

You want or need to get change going within your organization, but how do you get started? Learn ways to facilitate change.
May 26, 2015

How Process Maps Set the Stage For Change

Process Maps typically help us describe the current state of a whole process, albeit with just a slice. No judgments are made; we're simply describing what we see. Weƒ're not trying to convince anyone of anything. But when we cross the line to advocate for change, we need new types of maps and tools.
August 28, 2013

How Rendered Process Maps Help Teams Manage Change

When we move from simply describing process to working for change, we have to communicate a positive future that workers will buy into. They have to see how the change that is being asked of them will in fact produce improvements. Build your case using facts from your process maps.
July 6, 2013

How Does Top Management Show Commitment to Change and Improvement?

Change and improvement needs to occur on a regular basis, but it does not happen by accident. It takes commitment from top management. How does top management show their commitment?
May 10, 2013

How to Overcome Resistance to Change

If your supervisor says, "We're going to change the way we do things around here", what's your typical reaction?