February 23, 2021
Business Process Management COVID

How has COVID Impacted Business Process Management?

The COVID-19 pandemic entered our lives suddenly, impacted Business Process Management, and brought with it a rapid transition to new work systems and policies. For business process management, this has required plenty of changes all at once.
February 15, 2021
Process Improvement

How Do You Facilitate Organizational Change?

You want or need to get change going within your organization, but how do you get started? Learn ways to facilitate change.
February 2, 2021
edit writing style

How to Find Your Own Writing Style

You can always improve your writing skills. The first thing to remember is that you can and will find your own writing style. At first, it might be challenging, but once you get the hang of it, everything will run smoothly – your progress will be noticeable. Here’s how.
December 6, 2020

What are the Different Levels of Process Mapping?

Process Maps typically help us describe the current state of a whole process, albeit with just a slice. No judgments are made; we're simply describing what we see. Weƒ're not trying to convince anyone of anything. But when we cross the line to advocate for change, we need new types of maps and tools.
August 23, 2020
AS9100 Procedures Manual

Help Teams Manage Change with Rendered Process Maps

When we move from simply describing process to working for change, we have to communicate a positive future that workers will buy into. They have to see how the change that is being asked of them will in fact produce improvements. Build your case using facts from your process maps.
January 27, 2020
Process Client Report

5 Tried Tested Ways to Improve Client Reporting Process

How much time do you spend writing and sending client reports? For many agencies, this process takes several hours weekly per client. Does this mean you should stop sending client reports? Of course not. Client reporting is a significant part of your client relationships. It builds trust with them and shows how you’re helping them achieve the desired results. Above all, your clients will be able to track their progress faster. Therefore, you just need to learn how to optimize and streamline your client reporting processes.
January 16, 2020
Changing Business Operations

2020 Guide to Changing your Current Business Operations

The new decade is here, and with it comes a billion new expectations for your company.  What you do now can set your company up for success, or it can be your downfall. Change is easy to theorize and come up with, but putting it into action can cause a lot of problems.  Here are the top tips for moving forward with a change in 2020 Guide to Changing your Current Business Operations.
December 26, 2019
improve change management

How Can Change Management Be Improved?

Change and improvement needs to occur on a regular basis, but it does not happen by accident. It takes commitment from top management. How does top management show their commitment?
June 12, 2019
Emotional Phases of Change

How to Overcome Resistance to Change

If your supervisor says, "We're going to change the way we do things around here", what's your typical reaction?