business performance

Solid customer relationships are the core of any successful business. Because of this, company leaders worldwide are taking full advantage of tools, techniques, and systems that help strengthen these relationships. But, of course, one of the best ways to build strong relationships with customers is to provide an exceptional customer experience. And you can ensure […]

Where business people can find non-technical, big picture, practical information about Business Intelligence (BI), Performance Management, and Data Warehousing (DW). How do businesses use business intelligence?

A business without quality management will experience a downward spiral, which will affect its business performance in the long-run. Thus, since no one goes into business planning to fail, it is vital to understand what strategies improve quality management and what you can do to make it your business culture.

Leaders use Metrics to Lead and follow up on their vision. Learn how to use leading and lagging indicators for success.

Writing Job Descriptions That Provide Reasonable Accommodation Start with an analysis of the job that determines the essential functions. Identify how a disability may affect the essential functions of the job. Identify possible accommodations needed to overcome any limitations. Determine the effectiveness and feasibility of the proposed accommodation. Select the appropriate accommodation that satisfies the […]

Process improvement is occurring at many organizations throughout the world. How do you get your organization moving in a direction of continuous performance improvement?