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Sales and Marketing play an essential role in managing a product throughout its life cycle, including product development. The following procedures help fill the critical link between the organizational departments that design, produce, deliver, and support products or services, and between the organization and the customers that use them.



The Product Management Policies and Procedures Manual will help fill the critical link between your organizational departments that design, produce, deliver, and support products or services, and between your organization and the customers that use them.

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    Procedures

  • Customer Requirements Procedure | PM1040

  • Product Development Procedure | PM1010

  • Product Launch Procedure | PM1020

  • Product Life Cycle Management Procedure | PM1000

  • Product Recall Procedure | PM1030

  • Product Returns Procedure | PM1070

  • Service Parts Pricing Procedure | PM1060

  • Warranty Service Policy Procedure | PM1050


    Forms

  • Customer Requirements Checklist Template | PM1040-1

  • Customer Returns Database Template | PM1070-2

  • Electromechanical Devices Design Completion Checklist Template | PM1010-5

  • Engineering Action Request Template | PM1010-1

  • Food Product Recall Checklist Template | PM1030-2

  • Internal Product Recall Request Template | PM1030-1

  • Limited Warranty Template | PM1050-1

  • Non-Electromechanical Devices Design Completion Checklist Template | PM1010-6

  • Non-Food Product Recall Checklist Template | PM1030-3

  • Product Brief Template | PM1010-3

  • Product Design Review Checklist Template | PM1010-4

  • Product Launch Plan Template | PM1020-1

  • Product Life Cycle Management Plan Template | PM1000-1

  • Product Return Request Template | PM1030-4

  • Product Test Record Template | PM1010-7

  • Requirements Definition Worksheet Template | PM1010-2

  • Returned Goods Authorization Template | PM1070-1