Improve Business Processes

There are seven common Quality Tools that are used to understand and improve processes during a process improvement event.

When the customer has finally decided on the color of the dress and the size of their new shoes, it will be up to your Ecommerce checkout page to seal the deal. So naturally, this is the crucial point in the shopping journey that can either close the sale, or inflate your cart abandonment rate […]

Not only is tax preparation exceedingly time consuming — it’s confusing and frustrating. Sound familiar? Are any of your company policies and procedures frustrating and confusing?