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The Customer Requirements Checklist AS Template helps evaluate the customer’s request. This evaluation should be done by Sales, with the help of the Engineering Manager, the Service Manager, and other departments, as needed. AS1050-1 CUSTOMER REQUIREMENTS CHECKLIST covers a product description, how it will be used, what requirements apply, and more. Sales should obtain as much information as possible regarding customer requirements, including:
The customer must clearly state all requirements for the product. Sales should forward the customer’s request with the requirements definition and customer information to Customer Service Representatives. Customer Service Representatives should log a customer’s request for quote/proposal into the quotation/proposal system (file or database) and begin evaluation of the request, using the Aerospace Customer Requirements Checklist. After evaluation, Sales should prepare a detailed time and cost estimate for the project, including materials and labor, and forward this to Top Management for review.
Format: Microsoft Word 2013 (.docx)
Procedure: Customer Product Requirements Procedure AS9100 AS1050