Business Category: Write Better Policies


What is a Policy Manual?

Writing a policy manual provides important information on company policies relating to business processes, employee expectations, and organizational standards for performance. When writing a Policy Manual, think of it as a top level document to reference individual policies and associated procedures that support each policy. Continue reading…

How to Create an Effective Ethics Policy

Questionable or downright unethical behavior can lead to the enrichment of a few and the financial ruin of many. And after the damage has been done, the legislature vows to make sure “it will never happen again”. So what can your business do to create an effective ethics policy and ensure you don’t fall victim to these situations? Continue reading…

How to Fix Bad Business Policies

Some business policies are the result of undesirable consequences or something happens that shouldn’t. For example, a door isn’t secure from the outside and someone gets in your building who doesn’t belong. Now management creates a policy restricting the door’s use. For example, “That door is for exiting the building ONLY in case of emergencies. It is NEVER to be used as an entry.” Should we be enacting bad business policies or fixing the door? Continue reading…

Why Policies Are Unenforceable

Policies are the backbone of every organization. Even start-up companies that don’t yet have formal policies follow long-standing, commonly accepted “rules” of individual and corporate behavior — implicit policies (e.g., the “Golden Rule”) that guide them. Formal, written policies guide appropriate (ethical) behavior in larger companies. Yet, everyone has had to deal sooner or later with policies that are so poorly written that they’re without meaning and validity. In short, they’re unenforceable. But if good policies are so important to the company, what are the reasons why policies are unenforceable? Continue reading…

What Is the Revision Stage of the Policy Process?

What advice do we have to give about writing procedures? Most importantly – employ the Revision Stage of the Policy Process. The policy writing process considers activities that successful writers engage in while producing a piece of writing, and it applies whether one is writing an essay, a business letter, or a procedure. These writing activities are typically divided into three steps or phases — Planning, Drafting, and Revising. What’s the importance of the revision stage? Continue reading…

How to Format Your Policies and Procedures

The appearance and format of your policies and procedures statements are just as important as the organization and content of the policy and procedure manual. If you format your policies and procedures in a way that is appealing to the eye and that emphasizes the importance of the statements, they are more likely to be taken seriously and used on a regular basis by your employees. Continue reading…