A manual system of document control — paper documents, logs, change records, manila folders, hanging folders, labeling “systems”, filing cabinets, a manual check-out system (with policies and protocols) — is a lot of work, no question about it. Have you ever thought about what it costs to manage such a system of policies and procedures? To answer this question, let’s look at the three main costs of managing policies and procedures. Continue reading What’s it Cost to Manage Policies and Procedures?
There are various ways in which training can be both encouraged and offered in the workplace. While informal training is becoming increasingly popular and does boast various benefits, formalized training remains essential and can increase the training performance of your organization. Continue reading How to Incorporate Formalized Training in Your Operational Strategy
You can make your training more effective by using less lecture time and more interaction time. Do you know how the Learning Loop, or PDCA for short, helps to increase your training performance? Continue reading How to Increase Your Training Performance
The quality of training both new and existing employees receive is key to staff retention. Since June 2017, three million employees have left their job voluntarily, according to the US Bureau of Labor Statistics. With 70% of high-retention-risk employees confessing to leaving their job in a bid to further their career, it’s essential that your company’s procedures are easy to understand and that your employee training is spot on. Continue reading Are You Making These 4 Key Training Mistakes?