In the past, the Information Technology (IT) department delivered the systems. What is now required is for IT to move beyond a systems focus and coordinate with the people in your organization in what we call Business Process Management (BPM). IT is the medium that transforms ideas into intellectual property. Corporate strategy changes over time but always requires the alignment of people and processes in order to realize the mission of the organization. So what Is business process management? Continue reading What Is Business Process Management? – What is BPM?
IT department managers say that an Computer & Information Technology Policies and Procedures Manual helps them with the volume of work standards that have mushroomed in their departments, ostensibly to implement accepted IT processes such as Information Technology Infrastructure Library (ITIL), Capability Maturity Model (CMM), and others. Such standards are, of course, designed to help us gain better alignment with business goals and more efficient project implementation. Does using IT Policies Deliver Better Results? Continue reading Does Using IT Policies Deliver Better Results?