Business process management (BPM) uses the process approach to achieve planned results, objectives, and your strategic vision. If you manage what you measure, then the process approach to business process management is the method used to determine what to measure, monitor, and take action on as you define your business processes. What is the process approach to business process management? Continue reading What Is the Process Approach to Business Process Management?
Your management system consists of business processes that interact with each other through documents and records. Yet in many companies the system appears to be functioning whether anything is documented or recorded. Can this be an effective management system? It depends on the process management maturity level of your organization. How can management system be improved? Continue reading How Can Management Systems be Improved?
I once witnessed a novice manager’s development, and it was very successful. This person managed to avoid almost all the typical mistakes of novice managers. Analyzing the situation, I realized: this happened not only because he is a great guy, possessing all the right qualities and skills of a good manager, but also because the absence of deep expertise in the subject area allowed this person to avoid many mistakes which are natural for an expert. What are common mistakes new managers make? Continue reading What are Common Mistakes New Managers Make?
Have you heard of management by objectives? It was first popularized by Peter Drucker in the 1950’s. This is basic goal setting, where you pick (or agree on with your employees) your objectives and then drive everyone to the result. Results are important, but so is keeping control of your organization. That’s where management by procedures comes into play. Why are Management Procedures Important? Continue reading Why are Management Procedures Important?
Every industry faces complicated business operations when managing various business sectors like scheduling, reports, documents, employees, and other functionalities. In Field Service Management (FSM), the field force faces various challenges with communications, dispatching incomplete or incorrect pieces of information, time lags, and inevitable situations that have put many companies in a lag towards producing an efficient outcome. Keeping records of all the field service functions manually requires a significant amount of time and energy. Read about how to streamline fieldwork and standardizes office work. Continue reading How to Streamline Fieldwork and Standardize Office Work
A lot of people get promoted into a management position because of their skills and accomplishments, yet end up being a bad boss. I am sure you have experienced a bad boss at some point in your career. Perhaps even more than one… Have you ever had the opportunity to work with a good boss? What are some important qualities of a good boss? Continue reading What are Some Important Qualities of a Good Boss?
A Quality Management System (QMS) is a management system pure and simple. It is not quality’s management system; it is a management system that, if done right, produces quality products. A Quality Management Systems is built for ISO registration, to satisfy customer requirements, or to produce better products. Building a Quality Management System in 10 easy steps is not hard if you follow these steps. Continue reading Quality Management System in 10 Easy Steps
There are many ways to solve management problems. Solving problems is not specifically a management task, but managers are faced with a lot of daily problems that need to be solved. As a manager you have a slightly different set of resources than your employees. So how do you, as a manager, go about solving your issues? What are the ten ways to solve management problems. Continue reading What Are the Top 10 Ways to Solve Management Problems?
In the past, the Information Technology (IT) department delivered the systems. What is now required is for IT to move beyond a systems focus and coordinate with the people in your organization in what we call Business Process Management (BPM). IT is the medium that transforms ideas into intellectual property. Corporate strategy changes over time but always requires the alignment of people and processes in order to realize the mission of the organization. So what Is business process management? Continue reading What Is Business Process Management? – What is BPM?
If you’re typical of management, you’re probably thinking you already understand basic strategy. You pick a market, define your customer, and develop methods to reach your customer. But is management strategy that simple? How do you know if your strategy is working? Continue reading How Do You Know if Your Strategy is Working?