September 10, 2018

Importance of Customer Feedback

Inputs to corrective action should come from analyzing customer feedback and from internal sources.
February 12, 2015

What Are the Customer’s Requirements?

To get customer requirements, you just have to ask. If only it was that easy...
June 1, 2013

Staying Relevant to Your Customers on the Internet

In a recent announcement on its AdWords site, Google lists six tactics that will help advertisers be more relevant to their customers.
January 19, 2013

How Can a Business Blog Helps You Serve and Attract Customers?

Make your blogging relevant: Listen to what customers are saying in meetings and tune in to whatƒ's on customerƒ's minds.