About Us
Mission
Empowering organizations to continuously improve compliance, control and customer satisfaction using effective management processes.
History
A new company was being formed in 1990 to manufacture and distribute medical devices. The founder, being a former CPA, decided that every employee needed a job description, clearly defined policies and procedures, forms, and standard agreements to be more effective. So he sat down and wrote out his expectation for each job. When he was done he thought that other businesses must need the same thing. So he formed a publishing division to sell his new policies and procedures to others.
Just as in Michael Gerber's book, the E-Myth, he created a system of policies and procedures to simplify everyday business and to create a foundation for management effectiveness. But more could be done...
So, a new company -- Bizmanualz -- came into being in 1999 to purchase the publishing division and add more content, policies and procedures, training and services to the original works. Over the years the content has been updated, expanded, and improved by many contributors to include the material that is sold today.
Bizmanualz has grown to provide a full service solution integrating the ISO quality concepts of the process approach, PDCA, and customer satisfaction; theories of profound knowledge, quality, and continuous improvement from Deming; the theory of constraints and throughput from Goldratt; along with the methodologies of Six Sigma, Balanced Scorecard and Performance Excellence to name a few.
Today
Bizmanualz delivers an acclaimed knowledge system of manuals, training and support services to small- and mid-sized firms seeking more effective management compliance and controls over their key business functions and processes.
Bizmanualz is a sustaining member of the American Society for Quality (ASQ) the world's leading authority on quality focused on advancing learning, quality improvement, and knowledge exchange to improve business results.
Headquartered in the St. Louis suburb of Clayton, Missouri, Bizmanualz is a privately-owned firm led by Chris Anderson and a team of talented associates with many years of experience in the core business disciplines.
Bizmanualz enlists seasoned professionals as authors, trainers and content editors for our products. Visit the Contributors page to view their profiles or learn how to become a content contributor yourself.
We welcome any and all comments or inquiries concerning our company and products. Please feel free to Contact Us.
Bizmanualz, Inc.7777 Bonhomme Ave.
Suite 2222
Clayton, Missouri 63105
Phone: 1-800-466-9953 or 314-863-5079
Fax: 1-800-538-4834 or 314-863-6571
