Why have procedures? Some would answer this question by providing very long lists of reasons why, these lists sometimes aren’t useful. They are too long to really remember and absorb, plus there is too much overlap and redundancy. Here are four very basic reasons that demonstrate why we should develop procedures to document important process. Continue reading Why Have Procedures?
What are procedures? Procedures are documents that describe business processes. Procedures are one tool we can use to train new and current employees how our processes work, and sometimes we show them how processes interact. Procedures can also help ensure a high degree of consistency in how processes operate and in the results they yield. On the other side, can maintaining procedures have more costs than benefits for your company? Continue reading How Maintaining Procedures Can Stall Company Growth
You’ve written a new procedure. Your procedure review identified completeness, correctness, and subject matter applicability. You feel you’ve caught your procedure writing errors and the procedure’s ready to go…but go where? How do you determine if your new procedure is working? How can you make that final step of procedure validation? Continue reading How to Use Procedure Validation