• support@bizmanualz.com
  • Home
  • Contact Us
  • About Us
  • Help
  • My Account
Policies and Procedures SOP Manual Template WordPolicies and Procedures SOP Manual Template WordPolicies and Procedures SOP Manual Template WordPolicies and Procedures SOP Manual Template Word
  • Policy
    Procedure
    Manuals
    • CEO 9-Manual Set-45% Off
    • CFO 5-Manual Set-34% Off
    • Policy Procedure Software
    • Accounting Manual
    • Finance Manual
    • IT Policy Manual
    • HR Policy Manual
    • Sales Marketing Manual
    • ISO 9001 Quality Procedures Manual
    • AS9100 D Quality Procedures Manual
    • ISO 22000 Food Safety HACCP Manual
    • Production Operations
    • Medical Office Procedures
    • Nonprofit Procedures
    • Construction Procedures
  • Best
    SOP
    Software
  • Free
    Procedure
    Samples
  • How To
    Business
    Articles
    • Save Time Writing Procedures
    • Write Better Policies
    • Writing Procedure Manuals
    • Write Better Procedures
    • Strengthen Your Financials
      • Set Better Objectives
      • Tighten Accounting Controls
      • Improve Company Governance
      • Simplify Compliance
      • Reduce Business Risk
    • Improve Quality
      • Obtain ISO Certification
      • Make a Process Map
      • Implement ISO Quality
      • Improve Quality
      • Improve Management Systems
      • Increase Customer Satisfaction
      • Make Your Business Lean
      • Making Change Easier
    • Solve Business Problems
      • Organize Your Business
      • Business Startup
      • Be a Better Boss
      • Empower Employees
      • Grow Your Business
      • Find Business Improvements
      • Increase Innovation
    • Improve Business Processes
      • Better Sales and Marketing
      • Better Project Management
      • Improve Business Communication
      • Improve Internet Marketing
      • Improve Your Hiring Process
      • Improve Your Social Media
      • Improve Your Training
      • Improve Employee Health and Safety
      • Better Disaster Security Planning
    • Leverage Technology
      • Automate Policy Management
      • Improve Your Social Media
      • Increase Productivity
      • Analyzing Business Data
  • Lean ISO
    Consulting
    Training
    • Improve Your Training
    • Customer Testimonials
    • ISO 9001:2015 Classes | Internal Auditor Training St Louis MO
    • ISO 9001:2015 Classes | Lead Auditor Training St Louis MO
    • ISO 9000 Help | Lean Consulting Training St Louis MO
    • ISO Writer | Writing Policies and Procedures Training Class
    • Lean Training Class St Louis MO
    • FREE Quality
      Audit* Offer
0

$ 0.00

✕

How to Document Processes and Procedures

Categories
  • Write Better Procedures
Tags
  • document
  • procedures
  • process maps
  • processes
  • writing procedures
document process

There are two very different reasons for writing procedures and your answer defines the results you will get with your procedures. Most people write procedures to document their daily tasks so they can train others or comply with some requirement — kind of a “punch card” or “time clock” mentality. Others are documenting a process so they can produce better process results — a business process improvement mentality. If you want to change your results then you need to change your thinking. So what’s the best way to document processes and procedures?

Writing Procedures Not ProcessesSOP Procedure Writing

Writing procedures to document daily tasks does allow you to train new hires and demonstrates conformance to requirements for ISO 9001, Good Manufacturing Practices (GMP), or Sarbanes Oxley, to name a few, but it is not really documenting a process. It is producing what we call a “ballistic” implementation of procedures where users blindly follow the check lists as they account for their daily work production.

This reminds me of an old saying…

Garbage in, garbage out.

You must ask yourself – Why are you writing a procedure? Is the goal of your work product to fill the hours in the day? Or do you need to accomplish something? If you are marking off time then these types of procedures will provide the direction for what tasks you can mark off with your time, but don’t think you are adding a lot of value with this mindset.

Unions have perfected this approach with very clear job descriptions and union work rules that prohibit any activity that is not clearly part of their checklist. Productivity should be the focus, not blind adherence to the tasks that must be accomplished.

Writing Policies ProceduresProcess and Procedures Documentation

The alternative is to document your process so you can get control over each process, which leads to your ability to improve your process results. Process that are chaotic and out of control must be controlled first because, only processes that are in control can be improved. Feedback is required in order to get control over the process.Effective Process control

Process Mapsmap processes

Process maps are one tool used to understand the process, begin your process documentation, and understand how to get control. Process maps are a graphical tool used to communicate process steps, decision points and what a process does.

Using a process maps helps you to focus on the process and not just the process steps, which helps you to evolve away from ballistic procedures. A well-defined process includes clearly defined Suppliers, Inputs, Process steps, Outputs, and Customers (SIPOC) and SMART objectives that can be charted over time.

Policies Procedures Writing ebook

New Release of “How to Write a Policies and Procedures Manual” is now available.

Documenting Processes and Procedures

When documenting processes and procedures, don’t think of it as an event. Your process and procedures journey may start out with simple ballistic procedures with checklists, but you can improve your procedures using process maps, SMART objectives, and process control. Applying these ideas to your ten core business processes will improve your results.

Download free policies and procedures in easy to edit Microsoft Word templates to quickly and easily create your own policy and procedure manual the fastest way possible — using Bizmanualz policy and procedure templates.

Share

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Recent Comments

  • Luke Smith on What are the Benefits of Revenue Management?
  • David Marsh on What Are 10 Reasons Why You Need ISO 9001 Certification?
  • retro bowl on What Are 10 Reasons Why You Need ISO 9001 Certification?
  • Dr. Katy Jane on What Are 10 Reasons Why You Need ISO 9001 Certification?
  • Raisa Kiman on E-Mail Policy Procedure | ITAD108

Get to Know Us

About Bizmanualz

Our Customers

Our Contributors

Featured Products

Business Manual Products

OnPolicy Procedure Software

FREE Policies and Procedures

Privacy Policy

FAQs

Risk Free Guarantee

Process Improvement

Contact Us

Top Business Blog Posts

What is a Procedure?

What are Policies and Procedures SOPs?

What is the Purpose of a Procedure Manual?

What is the Difference Between Policies and Procedures?

How to Create a Standard Operating Procedure

What are the Top 10 Core Business Processes?

Are Procedures the Same as Work Instructions?

What Business Policies Does Every Company Need?

How to Start Writing Policies and Procedures

Business Procedures

Accounting Manuals Template

Finance Procedures

HR Procedures

IT Policies and Procedures Templates

Sales Marketing Procedures

Quality Assurance Policy Statement and Procedures

Medical Office Procedures

Employee Handbook Manual

Aerospace Procedures

Food Safety Procedures

Security & Disaster Plans

Production Procedures

Procedure Writing Guide

Featured Manuals

  • St. Louis ISO auditor training class ISO 9001:2015 Classes | Lead Auditor Training St Louis MO $ 2,395.00 – $ 3,270.00
  • Standard Operating Procedures (SOP) 9-Manual CEO Company Policies and Procedures Bundle | Save 45%
    Rated 4.29 out of 5
    $ 2,495.00 $ 1,997.00
  • Alt Text CEO Bundle and Document Management Software Package $ 2,495.00 $ 1,857.21
  • CFO Responsibilities Financial Accounting Procedures 5-Manual CFO Internal Control Procedures Bundle| Save 34%
    Rated 4.58 out of 5
    $ 1,695.00 $ 1,497.00
  • AS9100 D Quality Procedures Manual AS9100 Quality Procedures Manual | ABR217M Aerospace Quality Procedures Manual $ 595.00 $ 499.00
Copyright ©1999-2023 Bizmanualz, Inc. All Rights Reserved | Sitemap | Privacy Policy
0

$ 0.00

  • Home
  • Contact Us
  • About Us
  • Help
  • My Account
✕

Login

Lost your password?

Create an account?