There are many differences between a policy, process, procedure, SOP, or work instruction. Here we explain the differences between policies, procedures, processes, and how each are used in a business setting.
Procedure details or when is enough, enough? Writers either put too much detail in a procedure and make their procedures too long and hard to use, or too little detail and leave out important information that may confuse the reader. So how do you know how much detail goes into a procedure? Continue reading How Much Detail Goes into A Procedure?
It is useful to think of any writing project as a three step process consisting of Plan-Draft-Revise. What is procedure drafting, and how can you create successful drafts to ensure your final written policies and procedures are effective? Continue reading Procedure Drafting Using the Process Approach