If you’re typical of management, you’re probably thinking you already understand basic strategy. You pick a market, define your customer, and develop methods to reach your customer. But is management strategy that simple? How do you know if your strategy is working? Continue reading How Do You Know if Your Strategy is Working?
Tag Archives: voice of the customer
How Business Analytics Improves Customer Experience
Solid customer relationships are the core of any successful business. Because of this, company leaders worldwide are taking full advantage of tools, techniques, and systems that help strengthen these relationships. But, of course, one of the best ways to build strong relationships with customers is to provide an exceptional customer experience. And you can ensure you’re providing an excellent customer experience by utilizing business analytics. Learn how business analytics improves customer experience. Continue reading How Business Analytics Improves Customer Experience
What is Meant by a Feasibility Study?
Successful project management starts with a solid, stable foundation. The foundation of project management is the “project Initiation” phase and one of the blocks in that foundation is the “feasibility study“. What is meant by feasibility study? Continue reading What is Meant by a Feasibility Study?
What Makes a Good Ecommerce Experience?
When you consider the context of online retail stores and e-commerce business, customer experience means how any brand can engage the clientele on the internet. Although the main concern for people will be the performance of your product, your clients also have to be happy about the customer service provided. What else makes a good ecommerce experience?
How Do You Make a Client Feel Special?
Finding clients who want to work for you long-term can often be challenging. That is especially true if your line of work is filled with other businesses offering similar services to yours. Even if you’re offering innovative services or products, treating clients professionally should always be your imperative. How do you make a client feel special? Continue reading How Do You Make a Client Feel Special?
What are the Barriers to Project Implementation?
Communication is the one tool your managerial toolbox cannot do without. Without effective and timely communication, barriers to project implementation and development will surface and as a result, the organization will have a difficult time reaching its project objectives. What are the barriers to project implementation? Continue reading What are the Barriers to Project Implementation?
Why are Customer Reviews Important for a Business?
Managing a shipping business properly and delivering packages in a timely fashion will always reflect well with your clients. Given how important web-based reviews and word of mouth have become in recent years, positive reviews and testimonials have also become crucial for success. Why are Customer Reviews Important for a Business?
Continue reading Why are Customer Reviews Important for a Business?
How Do I Write Great Landing Page Copy?
Are you wondering why your landing pages are getting visitors, but you aren’t getting conversions? Most companies are optimizing their landing pages by doing things such as switching color schemes playing with page length, using new features, and playing with the graphics, but there digital marketing strategies fail to do one thing. The marketers fail to have a closer look at the content, whatever is written on the page. How do I write a great landing page copy? you ask…
How Can Marketing Help Your Business Grow?
Marketing is an activity done by business owners, companies, or organizations to promote their products. How can marketing help your business grow? This article illustrates the marketing tips to help grow your business.
How Would You Implement a Quality Management System Complying with ISO 9001?
If a company wants to obtain ‘ISO’ certification, it has to implement a quality management system conforming to ISO 9001. Here are the step to create your management system conforming to ISO 9001. Continue reading How Would You Implement a Quality Management System Complying with ISO 9001?