“I am here to audit you.” That phrase can strike fear in most of us, thanks in part to our good friends at the IRS. In the business world as well, those five words can send a chill down the spine of everyone from the Finance VP to the shipping department clerk. But it shouldn’t if you have a well run Audit process for Internal Audits. So what is an ISO audit process? Continue reading What is an ISO audit process?
The old adage frequently applied to ISO 9001 is “Say what you do and do what you say?” Some organizations seem to take this to mean “Write down everything you do,” but that is really not required by the standard. The actual requirement is that processes are well-defined and responsibilities clearly communicated. Continue reading What Is a Lean ISO 9001 System?
The financial transactions of any accounting system can be grouped into four major accounting cycles: Revenue, Purchase, Payroll, and General Journal. Continue reading How Do Accounting Systems Work?
How familiar are you with the accounting rules and concepts utilized by accounting systems? If you were more confident with the information generated by your accounting program, would it help you to use it more effectively to run your company? More importantly, do you understand how your Accounting Policies and Procedures integrate with the accounting rules and concepts to produce the internal controls you need? Continue reading What Are Accounting Management Systems?
Developing an ISO 9001 Quality Management System (QMS) requires a lot of effort to create a system, change employee behavior (management and workers), and obtain the desired results. Many companies have successfully built an ISO QMS, passed their initial registration audit, and later failed to maintain all of the documents, records, and quality process activities. Creating an ISO QMS is one thing but maintaining it can be just as difficult for your organization. Continue reading Need Help With Your Quality Management System?
A lot of companies are implementing a lean daily management system to develop a lean competitive advantage, but then question if what they are doing is really lean. Some people think applying lean is like applying six sigma. But, Lean is not like six sigma. So how do you know when you have gotten lean? In other words, what does lean look like? Here are ten simple ways to tell how lean you really are. Continue reading Is Your Company Lean?
Policy management provides the foundation for your Governance, Risk management, and Compliance (GRC) program. Business governance is about directing and controlling your organization. Risk management is how you handle the various risks to your company — whether you eliminate, mitigate, or accept them. Continue reading Do Company Policies Exist If They’re Not Documented?
Your management system consists of business processes that interact with each other through documents and records. Yet in many companies the system appears to be functioning whether anything is documented or recorded. Can this be an effective management system? It depends on the process management maturity level of your organization. Continue reading Is Your Management System Delivering Improvement?
If your company is like most, you’re storing your policies and procedures on a file server. Perhaps your working drafts are in one folder, approved versions are in another folder, and previous versions are archived in yet another folder. Some companies will create folders for the different clauses of ISO 9001 or arrange documents according to functional areas or departments. A lot of these companies aren’t even practicing the most basic security techniques, like limiting “read-write” privileges to a select few. Furthermore, how can you use a document control system to manage your policies and procedures? Continue reading What Document Control System Is Most Effective?
What do you think of when you hear Lean ISO Quality System? Actually, what is the first thing you think of when you hear the term “ISO 9001”? Lengthy policies, complicated procedures, and miles of forms to fill out? A bureaucracy that rivals the US government in size and complexity? Intense, week-long audits that make waterboarding seem like spa therapy? You may be misinformed — ISO 9001 is based on sound business practices and is designed to help your organization improve incrementally. Continue reading What’s a Lean ISO Quality System?