First, what is Lean Thinking anyway? As the name implies, it is really a mindset – a way of viewing the world. Lean is about focus, removing waste, and increasing customer value. Lean is about smooth process flows, doing only those activities that add customer value and eliminating all other activities that don’t. Continue reading What Is Lean Thinking?
Aiming for perfection is a pretty lofty concept. It’s definitely not easy, especially when you’re speaking of core business processes. Moving toward perfection requires measurement, analysis, and documentation. If you really want perfection, or the closest thing to it, you need sophisticated tools, like Six Sigma tools. But…is driving toward perfection worth the effort? Continue reading How to Improve Process Control with Six Sigma Tools