There are many reasons why procedures become too complex. Many revolve around “too much”, “too many”, or “I don’t know what you’re talking about.” Reducing the complexity of your procedure is simple. Keep it simple. Less is more. Don’t go into long explanations, use industry- or profession-specific terminology, or try to dispense too much information. Remember — complexity is one of the enemies of consistency and quality. So how can you simplify complex procedures? Continue reading Are Your Procedures Too Complex?