IT department managers say that an Computer & Information Technology Policies and Procedures Manual helps them with the volume of work standards that have mushroomed in their departments, ostensibly to implement accepted IT processes such as Information Technology Infrastructure Library (ITIL), Capability Maturity Model (CMM), and others. Such standards are, of course, designed to help us gain better alignment with business goals and more efficient project implementation. Does using IT Policies Deliver Better Results? Continue reading Does Using IT Policies Deliver Better Results?
No matter what your company does, how long you’ve been in operation, or how many employees you have on the payroll, there are many things you can do to motivate, encourage, and generally ramp up productivity. Here are some of the most effective methods to answer the question: Why has productivity increased? Continue reading Why Has Productivity Increased?
So, you have been tasked to write a procedure…but where do you start?
In order to achieve your objectives for real process improvement you will need to change the business rules, incentives, and measurements and empower employees to get involved in the process of improvement. Do you know how to get buy-in to ensure results? Continue reading How to Get Buy-In to Ensure Results