Many people wonder how long it takes to execute process improvement, a kaizen, or and continuous improvement program. That depends on your improvement objectives, where your are in the process, and what resources you have to work with. Find out what is the duration of continuous improvement programs? Continue reading What is the Duration of Continuous Improvement?
There are many differences between a policy, process, procedure, SOP, or work instruction. Here we explain the differences between policies, procedures, processes, and how each are used in a business setting.
For those who work with business processes, we know that variability is the key factor. The desired state is more consistency and less variability. When processes have wide variability and inconsistent results, we call the process out of control. When business processes operate within established limits, the process is considered in control. So What is meant by variation in processes? Continue reading What is Meant by Variation in Processes?
Process maps capture and display information about the current state of your business process and help to communicate the steps in a process. There are different types and levels used in business process mapping that focus on different things. What are the different levels of process mapping?
Also known as customer onboarding, and many businesses neglect the significance of this process in their customer retention strategies. In this post, we’ll be focusing on some surefire onboarding habits that can boost customers’ success and increase retention. So what is a best practice regarding the onboarding of new subscribers? Continue reading The Best SaaS Onboarding Best Practices to Ensure Your Customers’ Success
Process improvement is important for change and survival. Does anybody want to change? Your corporate culture represents your readiness and willingness to change before processes can improve. How well does your organization accept new ideas for development and process improvement? How much risk can your organization handle? Why is process improvement important? Moreover, how does your leadership promote change? These simple questions provide the answers to your readiness and willingness for real change management to occur.Your survival may depend on it. Continue reading Why process improvement is important
Asking, “how are we going to get from where we are to where we want to be?” is a question of implementation. What are the concrete steps we have to take to get there? Who is going to do what, and when are they going to do it? Using Swim Lane process maps is one way to answer some of these questions.
Workflow diagrams and Rendered Process Maps translate abstract UML, or Unified Modeling Language, symbols of squares and diamonds into graphical images to explain your business process visually. Continue reading How to Use Workflow Diagrams and Rendered Process Maps
Six Sigma has applications in high technology, high transaction, or expensive error environments. But what if you are in a mature industry, a service business, or an organization that handles few transactions? Perhaps Lean Thinking (waste reduction) or the Theory of Constraints (throughput improvement) would work better. So what is lean process improvement? Continue reading What is Lean Process Improvement?
Delays, we all encounter them everyday. But process delays are one of the biggest causes of ineffectiveness, inefficiencies, and poor performance. Continue reading How To Eliminate Process Delays?