Writing procedures is an exercise in controlling compliance costs. You’re trying to comply with customer expectations, management objectives, government regulations, and/or industry standards, making compliance expensive. Regardless of the reason for compliance, wouldn’t you want to write as few procedures as possible if you could still conform to the compliance mandate and keep your compliance costs to a minimum? How can cost of compliance be reduced?
Can you really have compliance without control? You can check the box that a business procedures exists but a procedure requirement is not about existence it is about deployment and usage. When we are speaking of control, there are really two different control conditions: static control and dynamic control. What are static and dynamic policy and procedure systems? Continue reading What are Static and Dynamic Policy and Procedure Systems?
Aiming for perfection is a pretty lofty concept. It’s definitely not easy, especially when you’re speaking of core business processes. Moving toward perfection requires measurement, analysis, and documentation. If you really want perfection, or the closest thing to it, you need sophisticated tools, like Six Sigma tools. But…is driving toward perfection worth the effort? This article is about how to improve process control with six sigma tools. Continue reading How to Improve Process Control with Six Sigma Tools
In the past, the Information Technology (IT) department delivered the systems. What is now required is for IT to move beyond a systems focus and coordinate with the people in your organization in what we call Business Process Management (BPM). IT is the medium that transforms ideas into intellectual property. Corporate strategy changes over time but always requires the alignment of people and processes in order to realize the mission of the organization. So what Is business process management? Continue reading What Is Business Process Management? – What is BPM?
What are the key documents that will Help Writing Policies Procedures? There are many Documents that Help Writing Policies Procedures. Start with process maps, FMEA, control plans, compliance standards and business plans. Continue reading Documents that Help Writing Policies Procedures
There are seven Quality Tools you can and should use to understand and improve processes during a process improvement event. Each tool helps you identify sources of variation and aids in the analysis, documentation, and organization of the information, which leads to process improvement. What are those seven quality tools? Continue reading What Quality Tools Are Used for Process Improvement?