March 14, 2022
Writing activities are typically divided into three steps or phases ?? Planning, Drafting, and Revising. What's the importance of the revision stage?
March 7, 2022
Where should you start when writing policies and procedures? Should policies come before procedures, or should it be the other way around?
February 20, 2022
Writing error-free procedures can be as easy as using these seven simple keys.
February 16, 2022
Business process documentation is a much different kind of writing from any other.
February 6, 2022
All policies and procedures manuals from Bizmanualz follow the Plan-Do-Check-Act (PDCA) cycle. The new procedure writing guide emphasizes this concept.
January 9, 2022
Careful organization of your policies and procedures manual will be vital to its readability and usefulness. Do you know how to correctly organize this?
January 5, 2022
Many get these terms mixed up: policy, business Process, Procedure, and Work Instruction. In truth, most people create work instructions and refer to them as procedures. Or they will write a procedure, which is really a process. Some think of these terms as interchangeable. What is a work instruction?
December 22, 2021
Why do you review? To ensure accuracy and completeness, and to make sure everyone has the same understanding of the policy or process. In short -- to ensure effective communication.
December 12, 2021
We have worked steadily on improving our procedures, using the process model (or Deming Cycle) as the basis for improvement.