You have probably heard of the term “Process Map” or a process flow chart (the terms are used interchangeably) to describe a process. But what is the purpose of a process map?
Business process management (BPM) uses the process approach to achieve planned results, objectives, and your strategic vision. If you manage what you measure, then the process approach to business process management is the method used to determine what to measure, monitor, and take action on as you define your business processes. What is the process approach to business process management? Continue reading What Is the Process Approach to Business Process Management?
Sounds easy in principle, doesn’t it? Just plan your work and work your plan. So, why is “plan do check act” so difficult in practice? Using the Plan Do Check Act (PDCA) method is like climbing a hill: it starts out easy but gets harder the higher up you go. What Is Plan Do Check Act (PDCA)? Continue reading What Is Plan Do Check Act (PDCA)?
PDCA (Plan Do Check Act) Cycles refers to the PDCA wheel (Figure 1) and the continuous motion that PDCA requires. PDCA is not as easy as it sounds but, if you are interested in ISO 9001 Quality Management Systems (QMS), then you will find that an ISO 9001 PDCA cycle is the solid foundation. Master PDCA and you will become the master of your ISO 9001 QMS. But how is PDCA related to ISO 9001? Continue reading How is PDCA Related to ISO 9001?
Implementing ISO 9001 as a Quality Management System can improve your business. A common misconception about the ISO 9001 Standard is that it is a document nightmare. Actually, there are very limited document requirements in the standard. So, how can implementing ISO 9001 can make your company more competitive? Continue reading How ISO 9001 Can Make Your Company More Competitive
Well-Defined Processes are possible, while also learning how to reduce development time, save money, and stay in control? Business professionals can learn how to create well-defined processes with the easy-to-manage Process Approach of “Plan-Do-Check-Act“. Continue reading How Do You Create Well-Defined Processes?
The first two phases include project initiation and project planning. The final three phases of Project Management complete the Plan, Do, Check, Act (PDCA) cycle or process approach to business process management with Project Execution, Project Monitoring & Control, and Project Review & Close. Continue reading What Are the Final 3 Phases of Project Management?
“I am here to audit you.” That phrase can strike fear in most of us, thanks in part to our good friends at the IRS. In the business world as well, those five words can send a chill down the spine of everyone from the Finance VP to the shipping department clerk. But it shouldn’t if you have a well run Audit process for Internal Audits. So what is an ISO audit process? Continue reading What is an ISO audit process?
You can make your training more effective by using less lecture time and more interaction time. Do you know how the Learning Loop, or PDCA for short, helps to increase your training performance? Continue reading How to Increase Your Training Performance
So, you have been tasked to write a procedure…but where do you start?