Any old policy and procedure format saves time by not having to start from scratch, right? Well, not necessarily. Using a weak starting point can hurt employee usability, introduce confusion and user-error, and may not assist in your compliance and control objectives. The result could set your procedures project back further and cost you even more time to fix it later. So, why else should you write policies and procedures? Continue reading How Do You Write Policies and Procedures?
First, what is a policy? We know that a policy and procedure are two distinct entities. According to the dictionary, policy is a “definite course or method of action selected from alternatives and in light of given conditions to guide and determine present and future decisions”. So, what is a policy cycle? Continue reading What Is a Policy Cycle?