With the implementation of the Sarbanes-Oxley Act (SOX), finance and accounting departments have scrambled to put in place internal control systems as required by SOX section 404. Compliance with SOX and SEC regulations are certainly good reasons for companies to create a financial control system.
How can data science help you retain or onboard your clients? Understanding what your customer experience metrics say about your business is exactly what you need to improve both onboarding and retention. This guide will cover customer onboarding basics, customer retention basics, and four ways to use data science to improve customer onboarding and retention.
Many people wonder how long it takes to execute process improvement, a kaizen, or and continuous improvement program. That depends on your improvement objectives, where your are in the process, and what resources you have to work with. Find out what is the duration of continuous improvement programs? Continue reading What is the Duration of Continuous Improvement?
How do you build an inclusive workplace with an effective diversity, equity, and inclusion policy? You can start with these 10 Steps for Building an Inclusive Workplace.
You want to — you need to — get change going within your organization, and quickly. The question is, “How do we get started?” It is all in your change management and using multiple ways to facilitate organizational change. Continue reading How Do You Facilitate Organizational Change?
Must all segments of your business operate effectively for your business to be truly successful? Some businesses survive in spite of poor performance in some segment(s), which is actually being carried by the performance of another segment. In other words, when one segment is not productive, other segments must be even more productive to compensate for it. If this is the case, then you could use a balanced scorecard to achieve strategic alignment. Continue reading How Do You Use a Balanced Scorecard?
Leaders work on understanding and improving the system through performance metrics or measures. Anytime I bring up the question of measures, people always ask “what’s a good measure?” The answer is, it depends on the type of business you operate. But it always starts with your purpose — what are you in business to do? Continue reading What are Performance Metrics Examples?
Working remotely has suddenly become the new reality for so many businesses and working professionals. With the outbreak of the COVID-19 pandemic, millions of people went from working in an office to working from home. And, this sudden shift made team managers, leaders, and business owners confused and worried about keeping the business up and running. This explains the sudden need for innovative KPI solutions, which begs the question: how do you measure the effectiveness of remote working? Continue reading How Do You Measure the Effectiveness of Remote Working?
Many metrics exist to focus an organization on important organizational objectives and drive the company forward. Key organizational metrics are more controversial. Many organizations will focus on revenue, profit, and growth as “Key” measures of success. Yet, all three are lagging indicators for measuring organizational success (what has happened) and will not tell you the whole story about your organizations prospects (what will happen). What Are 10 Leading Indicators for Measuring Organizational Success? Continue reading What Are 10 Leading Indicators for Measuring Organizational Success?
Your entire business will be built on content, and the ability to communicate to prospects and convert leads to regular visitors and buyers. This is why you have to be great at your content marketing game, to win. How you market your content will determine the success of your business, and the level of awareness you can produce out there. How do you write good content marketing? Continue reading How Do You Write Good Content Marketing?