November 5, 2021
Skilled Manager

What are Common Mistakes New Managers Make?

I once witnessed a novice manager’s development, and it was very successful. This person managed to avoid almost all the typical mistakes of novice managers. Analyzing the situation, I realized: this happened not only because he is a great guy, possessing all the right qualities and skills of a good manager, but also because the absence of deep expertise in the subject area allowed this person to avoid many mistakes which are natural for an expert. What are common mistakes new managers make?
August 18, 2021
Policies and Procedures Cost

What’s it Cost to Manage Policies and Procedures?

There are three major costs associated with every document management system: (a) hard costs; (b) soft costs; and (c) opportunity costs. How do you get those under control?