SOPs (or standard operating procedures) are customary in medium to large businesses, but less so in small businesses. With fewer employees to oversee, the need to standardize all procedures may feel less urgent. There is also less available time and resources to put towards the creation of SOPs, a task that can initially be very tedious and time-consuming. What Are the Top 10 Benefits of SOPs for Small- to Medium-Sized Businesses? Continue reading What Are the Top 10 Benefits of SOPs for Small- to Medium-Sized Businesses?
How do you communicate process improvement or knowledge management and change? One way to motivate employees about process improvement is to think about all of your changes (including process improvement) as organizational “news”. You have to get the word out and communicate Process Improvement News so others can profit from the changes and improvements you’ve made. Continue reading How to Motivate Employees About Process Improvement
Information defines your business, representing not only your organization’s past experience, but also its future potential. Your usage of technology to manage your information could be a source of strategic advantage. But information is not enough. You need knowledge and wisdom to build an organization. Continue reading Use Knowledge and Wisdom from Information as a Strategic Advantage