The appearance and format of your policies and procedures statements are just as important as the organization and content of the policy and procedure manual. If you format your policies and procedures in a way that is appealing to the eye and that emphasizes the importance of the statements, they are more likely to be taken seriously and used on a regular basis by your employees. How do you format a policies and procedures manual?
What advice do we have to give about writing procedures? Most importantly – employ revision in the policy process. The policy writing process considers activities that successful writers engage in while producing a piece of writing, and it applies whether one is writing an essay, a business letter, or a procedure. These writing activities are typically divided into three steps or phases — Planning, Drafting, and Revising. What is revision in the policy process?
Creating and maintaining a definitive set of policies and procedures represents a significant investment of resources. To make these activities as routine and painless as possible, organization are wise to establish a repeatable policy and procedure development process. It is by following this process that you learn how to get policies and procedures ‘Done’. Continue reading How to Get Policies and Procedures ‘Done’→
