Tag Archives: feedback

How Do You Effectively Manage a Call Center?

Your main goal as a call center employer should be to make the work lives of your call center employees as positive and uplifting as possible. After all, we spend the majority of our waking hours at work. If we’re not happy at work, that spills over into our regular lives, but can also have a serious impact on productivity. How do you effectively manage a call center? Continue reading How Do You Effectively Manage a Call Center?

Is Customer Feedback Important to Your Business?

Customer feedback is important to every organization and therefor, efforts should be taken to collect inputs to launch the corrective action process from external sources and from internal sources. In terms of external sources, how do you interface with your customers to collect the voice of the customer? Do you make it easy for them? Is Customer Feedback Important to Your Business? Continue reading Is Customer Feedback Important to Your Business?

Why is it Important to Upgrade the Technology in Your Business?

In many industries, modernizing equipment is the only way to keep a competitive edge. Using information Technology in business can reduce downtime and boost productivity. For small and medium-sized businesses, time is money. Why is it important to upgrade the technology in your business? Continue reading Why is it Important to Upgrade the Technology in Your Business?

What Insights Can be Gained from an Analysis of Social Media?

Analysis is an important part of running, managing and optimizing any social media strategy. From the success rate to the areas that need development, a thorough analysis can help us find out everything that matters for our campaign. What insights can be gained from an analysis of social media? Continue reading What Insights Can be Gained from an Analysis of Social Media?

How Do You Gain New B2B Customers Online?

With the statistics given above, you know that your customers already want an online portal to purchase their desired products and services, which will make it easier to convince them to join your online store. Should we see the tips that will help you in getting your customers online?  How do you gain new B2B customers online?

Continue reading How Do You Gain New B2B Customers Online?

What is Local SEO Marketing All About?

The virtual SEO marketing arena over the internet is becoming more brutal with each new search engine algorithms. As digital marketing becomes more subtle and sophisticated, businesses and marketers have to adapt in time or face the perils of perishing into oblivion. Small businesses and local shops often feel the burn, as they are slow to react to new SEO marketing developments. What is local SEO marketing all about? Continue reading What is Local SEO Marketing All About?

What Habits Do Most Leaders Need to Improve?

Becoming a great leader isn’t the only territory for a select few individuals. It can be developed by anybody, as long as they cultivate the right habits. Leadership habits develop over time and require conditioning your behavior to make it automatic. What habits do most leaders need to improve on? Continue reading What Habits Do Most Leaders Need to Improve?

How Do You Make a Client Feel Special?

Finding clients who want to work for you long-term can often be challenging. That is especially true if your line of work is filled with other businesses offering similar services to yours. Even if you’re offering innovative services or products, treating clients professionally should always be your imperative. How do you make a client feel special? Continue reading How Do You Make a Client Feel Special?

How Do You Run a Meeting Smoothly?

A business meeting is an integral part of any company’s life. It allows you and your employees to stay on the same page, find solutions to potential problems and boost productivity and efficiency. However, running a successful business meeting is often challenging. How do you run a meeting smoothly? Read on, and take another step on the road to your company’s success.  Continue reading How Do You Run a Meeting Smoothly?