Tag Archives: engagement

Why are Customer Reviews Important for a Business?

Managing a shipping business properly and delivering packages in a timely fashion will always reflect well with your clients. Given how important web-based reviews and word of mouth have become in recent years, positive reviews and testimonials have also become crucial for success. Why are Customer Reviews Important for a Business?

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What Does it Mean to Engage with Customers?

After realizing sustained improvements in operations, company CFOs especially have asked us, “OK, now what? Now that I can produce more, how does that help me make more money?” Ultimately, companies must increase their sales. Therefore you have to communicate, engage with customers and prospects more effectively than ever before. What does it mean to engage with customers? Continue reading What Does it Mean to Engage with Customers?