Whether it’s due to cyberattacks, fires, floods, or other forms of disruption, all call centers experience issues at some point. What is a call center business continuity plan (BCP)? Continue reading What is a Call Center Business Continuity Plan (BCP)?
Data analytics is the birthplace of great business practices in the 21st century. The marriage of hardline data and influential business intelligence insights means a level of awareness and reactivity for businesses that was never before possible. Learn the answers to why is data analytics important in risk management? Continue reading Why is Data Analytics Important in Risk Management?
Information Technology is required to operate any business these days. Companies need to run an accounting system, internet website, use VOIP for telecommunications, or run MS-Office for common office productive. What are the essential Information Technology policies and procedures every company should have in place? Continue reading Key IT Policies and Procedures for Business
An updated fire safety manual will be clear, easily accessible, and familiar to all employees, and it should cover the protocol for preventing fire and dealing with it in the event that a fire occurs.
Continue reading The Importance of an Updated Fire Safety Manual In Any Workplace
Your disaster recovery will depend on how well team members understand and have practiced their roles. The company’s Disaster Recovery Team is drawn from the company’s available personnel resources, and may include service vendors. Your Disaster Recovery Team functions as a strategic planning and tactical response unit. Team members may be assigned temporary duties, responsibilities and a level of authority beyond their normal employment classification. Continue reading Who Is on a Disaster Recovery Team?
People are losing their jobs as a result of business establishments closing due to the government’s lockdown protocol to curtail the contagion of coronavirus. Businesses that undergo surveys are expected to have a decline in revenue in the upcoming six months due to the lockdown. Continue reading How to Manage Business Income Loss During a Pandemic like COVID-19