Tag Archives: customer

How Data Science Can Help Retain or Onboard Your Clients

How can data science help you retain or onboard your clients? Understanding what your customer experience metrics say about your business is exactly what you need to improve both onboarding and retention. This guide will cover customer onboarding basics, customer retention basics, and four ways to use data science to improve customer onboarding and retention.

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How Can Blogging Help Promote a Business?

Blogging carries with it a history of introspection, with bloggers writing about what is going on in their lives and organizations. For a business, one of the reasons for blogging is to attract and engage customers. Therefore, your business blog should contain posts with relevance to your customers, which will helps you serve and attract customers. That’s how blogging can help promote a business.

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Staying Relevant to Your Customers Online

Staying relevant to your customers online, according to Google: “AdWord’s real-time targeting and reporting provide advertisers with the most nimble and efficient way to reach customers during these tight times.” Yet, typical website optimization is achieved through keyword focusing, metadata, and site architecture. Though there are other SEO tactics out there, such as Web 2.0 brand management.So how do you get your website noticed by your customers. Continue reading Staying Relevant to Your Customers Online

What Are the Customer’s Requirements?

Finding the customer’s requirements is easy, right? I mean, all sales and marketing has to do is just ask the customer what is important to them, they tell you, and you have the requirements. If only it was that easy… Customer’s will provide you with an awful lot of information, ask for many features they think they want, and describe things that may not be realistic. Are these all requirements? Continue reading What Are the Customer’s Requirements?

Why Customer Satisfaction is Important in Business

No matter how much you want to please your customers, you will not please every one. That’s not news to anyone out there (I hope). While customer satisfaction is important in business, pleasing customers is especially difficult when there is no dialogue. Continue reading Why Customer Satisfaction is Important in Business