How do you communicate process improvement or knowledge management and change? One way to motivate employees about process improvement is to think about all of your changes (including process improvement) as organizational “news”. You have to get the word out and communicate Process Improvement News so others can profit from the changes and improvements you’ve made. Continue reading How to Motivate Employees About Process Improvement
Every business today wants to improve their efficiency, productivity, and overall performance. Business processes drive a company forward and they help it grow. Therefore, there are a lot of factors that need to be considered. What are the 4 factors for business process improvement success. Continue reading 4 Factors for Business Process Improvement Success
How well does your core business end-to-end process design (i.e. business model) deliver your vision? Continue reading Does Your End-To-End Process Design Deliver Your Vision?
Customer feedback is important to every organization and therefor, efforts should be taken to collect inputs for the corrective action process from external sources and from internal sources. In terms of external sources, how do you interface with your customers to collect information and customer feedback? Do you make it easy for them? Continue reading Importance of Customer Feedback