Tag Archives: customer

How to Motivate Employees About Process Improvement

How do you communicate process improvement or knowledge management and change? One way to motivate employees about process improvement is to think about all of your changes (including process improvement) as organizational “news”. You have to get the word out and communicate Process Improvement News so others can profit from the changes and improvements you’ve made. Continue reading How to Motivate Employees About Process Improvement

4 Factors for Business Process Improvement Success

Every business today wants to improve their efficiency, productivity, and overall performance. Business processes drive a company forward and they help it grow. Therefore, there are a lot of factors that need to be considered. What are the 4 factors for business process improvement success. Continue reading 4 Factors for Business Process Improvement Success

Importance of Customer Feedback

Customer feedback is important to every organization and therefor, efforts should be taken to collect inputs for the corrective action process from external sources and from internal sources. In terms of external sources, how do you interface with your customers to collect information and customer feedback? Do you make it easy for them? Continue reading Importance of Customer Feedback