Writing procedures is an exercise in controlling compliance costs. You’re trying to comply with customer expectations, management objectives, government regulations, and/or industry standards, making compliance expensive. Regardless of the reason for compliance, wouldn’t you want to write as few procedures as possible if you could still conform to the compliance mandate and keep your compliance costs to a minimum? How can cost of compliance be reduced?
A manual system of document control — paper documents, logs, change records, manila folders, hanging folders, labeling “systems”, filing cabinets, a manual check-out system (with policies and protocols) — is a lot of work, no question about it. Have you ever thought about what it costs to manage such a system of policies and procedures? To answer this question, let’s look at the three main costs of managing policies and procedures. Continue reading What’s it Cost to Manage Policies and Procedures?
If you’re using a 20th-century system to handle your policy and procedure documentation, changes will occur much faster than you can process them. Existing processes for publishing policies and procedures, such as storing printed policies and procedures on a server, are inadequate in today’s competitive business environment. If you’re using outdated technologies, you’re lessening your efficiency and productivity, company-wide. Why Should You Publish Policies and Procedures Online? Continue reading Why Should You Publish Policies and Procedures Online?
If you are trying to explain the importance of quality to management, then you need to explain it to management using the language of management — costs and return on investment. Crosby described the cost of quality as the cost of nonconformance. Juran, another quality guru, explained it as the cost of poor quality or the costs incurred as a result of poor quality. What Is the Cost of Poor Quality (COPQ)? Continue reading What Is the Cost of Poor Quality?
Many people often ask: how expensive is it to develop your policies and procedures? But is this really the right question? Perhaps we should consider, What is the Cost to Write Policies and Procedures? Continue reading What Does It Cost to Write Policies and Procedures?
If you qualify as a non-accelerated filer (i.e., your company’s public float is under $75 million), you’ll have to start complying with Section 404(b) of SOX, which requires company management and independent auditors to sign off on, or attest to, the effectiveness of your risk control framework or accounting policies and procedures for internal control. Are your processes protecting you from the risk of material misstatements (RMM)? Do you know how to control and reduce SOX compliance costs? Continue reading How to Reduce SOX Accounting Compliance Costs