Tag Archives: change

How has COVID Impacted Business Process Management?

The COVID-19 pandemic entered our lives suddenly, impacted Business Process Management, and brought with it a rapid transition to new work systems and policies. For business process management, this has required plenty of changes all at once. Continue reading How has COVID Impacted Business Process Management?

How to Find Your Own Writing Style

You can always improve your writing skills. The first thing to remember is that you can and will find your own writing style. At first, it might be challenging, but once you get the hang of it, everything will run smoothly – your progress will be noticeable. Here’s how. Continue reading How to Find Your Own Writing Style

What are the Different Levels of Process Mapping?

Process maps capture and display information about the current state of your business process and help to communicate the steps in a process. There are different types and levels used in business process mapping that focus on different things. What are the different levels of process mapping?

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Help Teams Manage Change with Rendered Process Maps

Process maps are tools for you in your role as data collector and analyst: your role is to craft and communicate a story for change and improvement that people understand, accept, support, and will ultimately act on. As you move from gathering data about the current process to improving it, you need tools to help communicate your improvement plan and train participants on the new process, such as rendered process maps. They illustrate your plan by showing relevant facts that substantiate your point of view. Continue reading Help Teams Manage Change with Rendered Process Maps

5 Tried Tested Ways to Improve Client Reporting Process

How much time do you spend writing and sending client reports? For many agencies, this process takes several hours weekly per client. Does this mean you should stop sending client reports? Of course not. Client reporting is a significant part of your client relationships. It builds trust with them and shows how you’re helping them achieve the desired results. Above all, your clients will be able to track their progress faster. Therefore, you just need to learn how to optimize and streamline your client reporting processes. Continue reading 5 Tried Tested Ways to Improve Client Reporting Process

Guide to Changing Your Current Business Operations

The new decade is here, and with it comes a billion new expectations for your company.  What you do now can set your company up for success, or it can be your downfall. Facilitating organizational change is easy to theorize and come up with, but putting it into action can cause a lot of problems.  Here are the top tips for moving forward with a change: A Guide to Changing your Current Business Operations. Continue reading Guide to Changing Your Current Business Operations

Dealing with the Five Emotional Phases of Change

Understanding the Five Emotional Phases of Change will explain why people are responding the way they are to your proposed changes and help you roll-out improvements more smoothly, allowing you to obtain buy-in from stakeholders that will deliver the performance improvement your changes were designed to realize. Continue reading Dealing with the Five Emotional Phases of Change