How can data science help you retain or onboard your clients? Understanding what your customer experience metrics say about your business is exactly what you need to improve both onboarding and retention. This guide will cover customer onboarding basics, customer retention basics, and four ways to use data science to improve customer onboarding and retention.
Below I offer you a list of the best and easiest free website builders. Each of them has its advantages and disadvantages. Often offers of a free version include limited functionality and a small margin of templates (which is enough in most cases) or a premium subscription, in which you get a domain name, advanced functionality, additional creation options, design templates, and much more. Well let’s get started. Continue reading Which is the Easiest Free Website Builder?
You start with a first pass assessment to begin to understand your metrics, flows, and constraints to flow. The critical document to the first pass assessment was producing a rough Value Stream Map to document what you saw in order to communicate it to others. Now, we are going to use it in the second pass and final assessment to finish your value stream map analysis, to see the flow, and reduce the barriers to flow. Continue reading What is the Goal of Value Stream Map Analysis?
Exposure is the driving force of any successful business. You may have the finest products or services in the market, but if no one knows anything about them, you’ll struggle to sell them. Although exposure is important for brick-and-mortar businesses, it’s extremely important for online businesses. Continue reading How Do You Attract Customers Online?
The digital business ecosystem has been flourishing for a long time now, with more companies switching to remote work, freelance collaborations, and hiring digital nomads. These factors alone have had their impact on how companies assign different managerial roles. What kind of skills are considered essential for the performance and success for a good project manager? Continue reading What Skills do Project Managers Need?
Here are a few ideas on how you can collect that data and make the most of it to elevate their relationship to your brand, and hopefully inspire even greater loyalty over time to enhance customer experience. Continue reading How Do You Enhance Customer Experience?
Worrying statistics have found that 43% of all cyber-attacks target small businesses. These figures point to other precarious facts, for instance: about half of all small businesses don’t survive the first cyber attacks. Continue reading Using Behavioral Analytics to Boost Business Cyber-Security
You have identified a problem, and you have made an immediate correction to fix it for now. How do you make sure the same problem doesn’t happen again? The goal of implementing corrective action is to identify and to address the root cause of problems so they don’t reoccur. Therefore, root cause analysis is at the heart of an effective corrective action program. Continue reading Why Root Cause Analysis Is the Foundation of Corrective Action
You may know how to use cause-effect diagrams and scatter diagrams to identify the causes of problems and to quantify the impact of solving those problems. Before you try to understand control charts, you need to understand the concept of correlation and how to analyze correlation between variables data. Continue reading How Do You Analyze Correlation?