December 3, 2018
multitasking

What’s Your Plan to Document Processes Procedures?

How well are you planning for and implementing business process and procedures change?
November 12, 2018
Critical Business Processes

What Are the Top Ten Core Business Processes?

In any organization are a common set of core business processes that are very important for the organization to function properly. Which ones are they?
June 11, 2018
SIPOC process map

What Is the Process Approach to Business Process Management?

Business process management (BPM) uses the process approach to achieve planned results and your strategic vision. Does your company do this effectively?
May 14, 2018
ISO Internal Audit Process Map

What Questions Are Used for a Process Audit?

A process audit is focused on determining process effectiveness and the ability to achieve planned results. Do you know what questions are used for these?
June 12, 2017

How to Reduce Document Control Mistakes with Document Control Software

Many organizations have decided to control their documents with paper-based systems, even though they lead to many document control mistakes.
March 27, 2017

What Is a Well-Defined Process?

The PDCA, or Deming, Cycle and the SIPOC diagram form an ideal framework for developing business procedures.
January 17, 2017

How to Improve Process Control with Six Sigma Tools

Do you know how to improve process controls? Six Sigma tools can decrease variability and increase quality in your processes.
July 22, 2014

How to Use the Theory of Constraints

Do you know how to use the Theory of Constraints (TOC) to drive your performance higher than either Six Sigma or Lean Thinking combined?
April 18, 2012

What Policies and Procedures Lessons Can You Learn from the IRS?

Not only is tax preparation exceedingly time consuming -- it's confusing and frustrating. Sound familiar? Are any of your company policies and procedures frustrating and confusing?