Imagine what a professional football team would be like without an Effective Management System focused on a regimen of practice drills. Now take away their playbook and player statistics. What you have in this extreme scenario are highly talented (and perhaps overpaid) individuals participating in organized chaos. They might actually win a game or two, but in the long run, this team is doomed. How do You build an effective management system? Continue reading How do You Build an Effective Management System?
Microsoft Word Templates can be frustrating. Did you ever try making a procedure template for your procedures manual using Microsoft Word? Word templates that use the outlining and style features to set the formatting can act really peculiar, sometimes changing the formatting that you set up. When this occurs over and over — and over — again, it can be very frustrating. Why is this happening? Continue reading What are Microsoft Word Templates?
You’ve written a new procedure. Your procedure review identified completeness, correctness, and subject matter applicability. You feel you’ve caught your procedure writing errors and the procedure’s ready to go…but go where? How do you determine if your new procedure is working? How do you validate written procedures? Continue reading How Do You Validate Written Procedures?
What are the 7 steps to a Policies and Procedures Manual? A lot of work goes into developing every Bizmanualz Policies and Procedures manual. We start by conducting policies and procedures research. What are the steps to a policies and procedures manual? Continue reading What Are the Steps to a Policies and Procedures Manual?
There are many Reasons to Use Bizmanualz Policies and Procedures Manuals but what about the reasons to use Microsoft Word Templates for Policies and Procedures. Let’s explore the question – why use templates for policies procedures? Continue reading Why Use Templates for Policies Procedures?
Your business process is not living up to expectations, so you’ve decided to implement standard operating procedures (SOP) to improve process consistency, compliance, and effectiveness. However, that process procedures project is stalled: employees are not buying into your proposed changes, and management is growing impatient. So, how do you use your process procedures journey to your advantage?
If you’ve ever asked yourself, “How can I unlock the value of my business” — you’re not alone. This question has been on every top manager’s mind since the first company was ever started. So how do you unlock the value of your business? Continue reading How Do You Unlock the Value of Your Business?
Standard operating procedures (SOPs) are an important part of any business, but they are especially critical in the website maintenance process. Having a clear and concise SOP in place can ensure that your website is always up-to-date and running smoothly. How do you create a standard operating procedure for website maintenance? Continue reading How Do You Create a Standard Operating Procedure for Website Maintenance?
Why do we bother documenting processes, tasks, and events? What purpose does documentation serve? And, if we’re going to do it, shouldn’t we do it right? What are the benefits of document management systems? Continue reading What are the Benefits of Document Management Systems?
Your set of call center Standard Operating Procedures (SOP) contains standards for carrying out day-to-day activities. Documenting call center business processes is a good idea in any high-performing business, and it can help single departments run more efficiently. Why are call center standard operating procedures important? Continue reading Why Are Call Center Standard Operating Procedures Important?