We know that it is important to collect information and feedback from external and internal sources in order to identify problems, defect, or non-conformances. But once you have found a problem, what steps do you take to resolve it? Do you take corrective action on all problems that are identified? How Do You Correct Nonconformances with Corrective Action? Continue reading How Do You Correct Nonconformances with Corrective Action?
SOPs (or standard operating procedures) are customary in medium to large businesses, but less so in small businesses. With fewer employees to oversee, the need to standardize all procedures may feel less urgent. There is also less available time and resources to put towards the creation of SOPs, a task that can initially be very tedious and time-consuming. What Are the Top 10 Benefits of SOPs for Small- to Medium-Sized Businesses? Continue reading What Are the Top 10 Benefits of SOPs for Small- to Medium-Sized Businesses?
You have identified a problem, and you have made an immediate correction to fix it for now. How do you make sure the same problem doesn’t happen again? The goal of implementing corrective action is to identify and to address the root cause of problems so they don’t reoccur. This is why root cause analysis is the foundation of corrective action. Continue reading Why Root Cause Analysis Is the Foundation of Corrective Action
Corrective and Preventive Action are key elements to a Quality Management System (QMS) that is focused on Continual Improvement and Customer Satisfaction. Indeed, any ISO 9001 QMS should have this type of focus, unfortunately many do not. What’s the difference between corrective action and preventive action? Continue reading What’s the Difference Between Corrective Action and Preventive Action?
You may know how to use cause-effect diagrams and scatter diagrams to identify the causes of problems and to quantify the impact of solving those problems. Before you try to understand control charts, you need to understand the concept of correlation. How do you find the correlation between variables? Continue reading How Do You Find the Correlation Between Variables?
Leading indicators for safety performance are based on an examination of potential risks as well as past incidents that did not result in injury. This can include history such as observation, unsafe actions, and safety meeting attendance. In contrast, lagging safety indicators only look at past injuries. Leading indicators thus give you the ability to preemptively respond to any potential risks that could result in more serious incidents. What metrics are used to predict safety performance? Continue reading What Metrics are Used to Predict Safety Performance?
Creating a business green policy and introducing new, eco-conscious policies and procedures will benefit your company in many ways. Not only will your brand help the planet’s well-being, but it will also build a better reputation that can further bring more revenue and put your business under the spotlight. How do you make your business more sustainable? Continue reading How Do You Make Your Business More Sustainable?
Part of being a responsible small business owner is anticipating major expenses and doing your best to avoid them. How can a business avoid unnecessary expenses? Continue reading How Can Companies Avoid Unnecessary Business Expenses?
The coronavirus (COVID-19) pandemic has hampered small businesses around the world — and your company is no exception. Like many small businesses, your company may be managing business income loss and struggling to stay afloat during the pandemic. Learn how to save your struggling small business. Continue reading How to Save Your Struggling Small Business