Category Archives: Improve Quality

Why Root Cause Analysis Is the Foundation of Corrective Action

You have identified a problem, and you have made an immediate correction to fix it for now. How do you make sure the same problem doesn’t happen again? The goal of implementing corrective action is to identify and to address the root cause of problems so they don’t reoccur. This is why root cause analysis is the foundation of corrective action. Continue reading Why Root Cause Analysis Is the Foundation of Corrective Action

What Are The Top Quality Manager Responsibilities?

As the Quality Manager you are responsible for Quality Management System (QMS) compliance and strategies to improve quality management. In other words, you must manage all company-wide, quality policies, procedures, processes, programs, and practices, to assure the company of continuous conformance with appropriate standards and regulations. What are the top Quality Manager responsibilities? Continue reading What Are The Top Quality Manager Responsibilities?

Why Should You Make Eco-Conscious Policies and Procedures?

As the world grows increasingly conscious of the necessity for sustainability, it’s crucial that businesses do their part by making environmental changes as well. However, to genuinely effect change and make a difference, companies need to entirely reinvent their core business processes and policies.  Why should you make eco-conscious policies and procedures?

Continue reading Why Should You Make Eco-Conscious Policies and Procedures?

What Is Plan Do Check Act (PDCA)?

Sounds easy in principle, doesn’t it? Just plan your work and work your plan. So, why is “plan do check act” so difficult in practice? Using the Plan Do Check Act (PDCA) method is like climbing a hill: it starts out easy but gets harder the higher up you go. What Is Plan Do Check Act (PDCA)? Continue reading What Is Plan Do Check Act (PDCA)?

How to Implement ISO 9001 Clause 5 & 7 Leadership and Resources

If your are Starting ISO Certification, you will be moving into implementation.  You will need to have already established a Quality Management System (QMS) that meets the basic general requirements described in Clause 4, plus implemented the continual improvement processes described in Clause 9 and 10. Now is a good time to begin Implementing ISO 9001 Clause 5 & 7 Leadership. Continue reading How to Implement ISO 9001 Clause 5 & 7 Leadership and Resources

What Is the Cost of Poor Quality?

If you are trying to explain the importance of quality to management, then you need to explain it to management using the language of management — costs and return on investment. Crosby described the cost of quality as the cost of nonconformance. Juran, another quality guru, explained it as the cost of poor quality or the costs incurred as a result of poor quality. What Is the Cost of Poor Quality (COPQ)? Continue reading What Is the Cost of Poor Quality?

Do You Make These Quality Mistakes?

Quality management systems are commonly — and wrongly — viewed as a “necessary evil”. That is, your company’s top management feels a ISO QMS project won’t have an immediate and positive effect on the bottom line, but they’re going ahead with the project because “they’re making us do it!” This, along with many other Quality mistakes, are the reasons why such projects fail.

Continue reading Do You Make These Quality Mistakes?

What Strategies Improve Quality Management?

A business without quality management will experience a downward spiral, which will affect its business performance in the long-run. Thus, since no one goes into business planning to fail, it is vital to understand what strategies improve quality management and what you can do to make it your business culture. Continue reading What Strategies Improve Quality Management?